Improved efficiency and cost savings with a Managed Print Plan for a medical practice in Sydney

Another recent success story was with a medical practice in the North West of Sydney. They had 3 different locations and a multifunction printer/photocopier at each location under a managed print contract.

They also had 20 smaller mono devices in doctors’ offices, patient examination rooms and reception desks. Administration staff from each centre would purchase inks/toners as they needed them making it very difficult to track the print expenditure as a whole across the business.

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Pain Points:

Costs unkown

Whilst 3 devices were under a managed print agreement and a monthly invoice was received, 20 were not, and consumables were bought intermittently across 3 locations.

Mix of devices

20 machines were all different ages, brands and models requiring different toners and drums resulting in inefficient use of time by administrative staff.

No maintenance services

Desktop printers often bought from Officeworks are generally cheap and designed for low usage, home use. When brought into an office environment they have a lot of down time and in this case the practice would purchase a new machine whenever one had a problem, rotating them ever 12 to 18 months.

Review & Analysis:

Our account manager offered a Free Print Health Check, which is a simple process:

Using a program on a USB the account manager extracted the number of pages printed/copied from each desktop printers connected to the network.
The account manager returned one month later to extract the data again, to calculate the print volume of each machine over the month.
The client gave the account manager invoices for the inks and toners they had bought for those machines.
The account manager then used the cost of these consumables, their manufacturer yields and the monthly volumes to calculate a monthly cost for each device and found the below.

Conclusion:

Whilst it is easy to get fixated on the ‘big-ticket’ multifunction photocopier in the office that is under contract, desktop devices purchased for use around the office are often be the silent killer to your bottom line. The cost of running colour desktop printers is even much greater.

if you would like a free print health to check the cost of your business photocopiers and multifunction printers, get in touch here and one of our account managers will contact you to book in a free consultation.

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Renting or Lease a Printer

Axia offers cost- effective photocopier lease options, multiple leading brands, preventative maintenance & a variety of flexible finance options to suit any business.

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Managed Print

A Managed Print Plan offers a fixed cost per mono and colour page that covers equipment, service, and usage across all devices.

Managed Print Plans

Unlimited Print

Our Unlimited Print Plan giving unlimited colour and black & white printing, scanning, and copying for one simple flat monthly fee.

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Still in contract with another provider?

Don’t fret! We may be able to payout your current contract when you enter into a managed print service agreement. Axia account manager will contact you to find out more about your print and business requirements, as well as review your current equipment, usage, and costs.