A Pharmacy in Sydney received specifically tailored & cost-effective Managed Print Plan

Pharmacies pose a unique challenge for printing documents. There is rarely enough space for a larger photocopier, and limited counter space is dedicated service customers' prescriptions. This means that printers nearly always need to be installed under a bench, with a top or front output tray.

It's also common to have numerous devices around the store, for example, one at reception in front, 2-3 under benches towards the back of the store where customer prescriptions are being serviced, and 1-2 devices at the back of the store for miscellaneous printing or customer orders.

Pharmacies usually purchase these printers as they need them. As one machine breaks, they purchase a replacement. This often leads to an assortment of printer brands and models, which take various toners/inks.

Managing this quickly becomes costly & time-consuming, as we found when we did a print health check on a Cherrybrook pharmacy.

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Pain Points

Limited Space

Printing devices were required at different stations around the store where counter space was either limited or already in use.

Consumable cost

Assorted machines were purchased mainly from the major office supply chain stores and the printers used toners with small yields, which cost much more per page than higher yield cartridges and require more frequent replacement.

Consumable management

The pharmacy was managing the supply of toners themselves & held spares for all the different printer models to avoid the risk of running out. If a machine broke down and a different replacement was bought, the toners then became unusable.

No maintenance agreement

The printers were not intended for high volumes, resulting in frequent breakdowns, and needing to be replaced within 12-months.

Review & Analysis

Our account manager offered a Free Print Health Check, which is a simple process:

The account manager visited the store and printed from each machine a status report showing the number of pages printed since purchase.
The account manager returned one month later to extract the status reports again, to calculate the print volume of each device over a month.
The client gave the account manager invoices for the inks and toners they purchase for those machines.
The account manager then used the cost of these consumables, their manufacturer yields and the monthly volumes to calculate a monthly cost for each device and found the below.

He then submittted a summary of his finding:

Conclusion

Are you ready to say goodbye to printing headaches? Axia Office offers affordable managed print solutions to businesses in the Sydney metropolitan area, providing high-quality printers from the top names in the industry, and quick, reliable service when you need it.

Axia Office has been a trusted partner to Australian businesses since 1996. For over 25 years now, we've been helping businesses reduce their print-related costs, increase productivity, and improve their overall user and client experience.

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Renting or Lease a Printer

Axia offers cost- effective photocopier lease options, multiple leading brands, preventative maintenance & a variety of flexible finance options to suit any business.

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Managed Print

A Managed Print Plan offers a fixed cost per mono and colour page that covers equipment, service, and usage across all devices.

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Unlimited Print

Our Unlimited Print Plan giving unlimited colour and black & white printing, scanning, and copying for one simple flat monthly fee.

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Still in contract with another provider?

Don’t fret! We may be able to payout your current contract when you enter into a managed print service agreement. Axia account manager will contact you to find out more about your print and business requirements, as well as review your current equipment, usage, and costs.