Managing print security, reducing waste, and improving efficiency can be a challenge for any business. Sensitive documents such as contracts, financial records, or private client information should never be left unattended on a printer.
But waste isn’t just about uncollected documents it’s also about printing errors. How many times have you printed a job only to realise you had A3 selected instead of A4 or printed in colour when black and white was enough? These small mistakes add up, increasing toner and paper waste unnecessarily. Follow Me Printing ensures that documents are only printed when an authorised user is present to collect them. It also gives users the chance to review print settings before release, helping businesses reduce unnecessary printing costs, improve security, and streamline office workflows.
At Axia Office, we work with businesses across Australia to implement Follow Me Printing as part of a customised Managed Print Services solution. Our expert team tailors recommendations to your specific needs, whether you require a single-brand fleet or a mixed-brand solution for the best possible price and performance.
Unclaimed Print Jobs Are a Risk to Your Business
Unclaimed Print Jobs left on photocopiers can lead to security breaches, compliance risks, and wasted resources. For many industries, unsecured printing is a serious concern:
• Legal firms handling confidential contracts and client files.
• Medical and healthcare providers printing patient records and prescriptions.
• Educational institutions managing private student data.
• Financial and government organisations producing sensitive reports.
Printing mistakes, such as accidentally selecting A3 instead of A4 or printing in colour when black and white was sufficient, can also drive up costs.
Follow Me Printing eliminates these risks by ensuring that documents are printed only when the intended recipient is at the device. It also allows users to adjust print settings before releasing jobs reducing waste and saving money.
What is Follow Me Printing?
Follow Me Printing is a secure print management system that holds print jobs in a central queue. Documents are only released when an authorised user authenticates at the printer.
This solution prevents unauthorised access, reduces paper and toner waste, and gives employees greater flexibility to print from any compatible device in the office.
How Does Follow Me Printing Work?
1. Send Your Print Job
Users print as usual, but instead of sending the document directly to a specific printer, the job is held in a secure print queue.
2. Authenticate at the Printer
The user verifies their identity using a PIN, swipe card, or mobile app at any authorised device.
3. Review and Release the Print Job
Before releasing the document, the user can review print settings and make adjustments, such as switching from colour to black and white or selecting the correct paper size.
4. Print Securely and Efficiently
The document is printed only when the user is physically present, reducing the risk of unauthorised access or misplaced documents.
This system works with a wide range of commercial printers and photocopiers, including Canon imageRUNNER ADVANCE DX, Epson laser printers, and Sharp multifunction devices. Axia Office can provide custom recommendations based on your business needs, including mixed-brand solutions for the best possible price and performance.
The Benefits of Follow Me Printing
1. Protect Confidential Documents
Sensitive documents are never left unattended on a printer, preventing unauthorised access. This is essential for industries that handle legal, medical, financial, or student records.
2. Reduce Waste and Costs
• Uncollected print jobs are automatically deleted, eliminating wasted paper and toner.
• Industry surveys indicate that almost 15% of jobs sent to a hold/release queue are never printed, reducing unnecessary printing expenses.
• Users can adjust print settings before releasing jobs, preventing costly mistakes such as printing in colour when black and white is sufficient.
3. Improve Workflow Efficiency
• Users can print from any compatible device in the office, reducing bottlenecks at busy printers.
• Employees spend less time searching for lost print jobs.
4. Increase Flexibility Across Multiple Locations
• Employees can retrieve documents from any authorised printer, improving convenience in multi-office environments.
• Follow Me Printing integrates seamlessly with uniFLOW Online and other print management platforms.
5. Gain Visibility and Control Over Print Costs
• Monitor who is printing, what is being printed, and when to track expenses.
• Implement cost-saving measures based on detailed reporting.
Matched perfectly for Manged Print Plans or Unlimited Print Plans for one fixed monthly invoice.
Take the Next Step – Get a Free Quote or Printing Health Check Today!
Don’t let unreliable printing slow your business down. Contact Axia Office today for a free quote or to schedule a printing health check.
Call us now or request a personalised quote to find the perfect printing solution for your business.
Let Axia Office help you scale your business with secure, cost-effective, and stress-free printing.
Axia Office
For over 25 years, Axia Office has been helping Sydney businesses like yours take control of their printing needs.
As a family-owned company, we understand the challenges businesses face and provide solutions that ensure:
• Reliable Performance – Our range of photocopiers from leading brands such as Canon, Sharp, Epson, and others ensures you get the right machine for your needs.
• Flexible Options – Unlike buying from a single manufacturer, you are not locked into one brand. As your needs evolve and new models become available, we ensure you have the best combination of features, pricing, and performance.
• Cost Predictability – Our Managed Print Services (MPS) give you a fixed monthly cost, covering everything from toner to preventative maintenance.
• Scalable Solutions – As your business grows, your printing setup scales with you, ensuring efficiency without unexpected expenses.
• Personalised Service – Unlike faceless corporate providers, we deliver hands-on support with a commitment to customer care.
Request a personalised quote
What You Can Expect From Us
When you work with Axia Office, you get better service, better quality, and better value. Your dedicated Axia account manager will provide a complete review of your current equipment, workflows, usage history & costs to understand your business and tailor a solution for your needs.
Here’s what you can expect from us:
• Improved efficiencies - with cost savings ranging from 10-40%, as well as a single point of contact for all of your print-related needs.
• Equipment tailored to your exact needs, with access to the most recent, award-winning multifunction copiers and printers from Canon, Sharp & Epson.
• The best photocopier finance options, including Unlimited Print Plans, Managed Print Plans, and traditional rental & leasing options, making tracking print costs easy and transparent.
• Ongoing preventative maintenance and fast breakdown servicing, ensuring minimal downtime.
• Continuous monitoring of your account to identify opportunities to achieve further savings and efficiencies—leaving you free to concentrate on your business.
• Remote monitoring and automatic delivery of inks & toners before you run out, ensuring uninterrupted productivity.
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